Solutions for managing knowledge as content & print

Key info for users and decision makers for Xerox DocuShare and ABBYY recognition products.


ABBYY FlexiCapture 12 due for release in January 2017

We've returned from the annual ABBYY Technical Summit for premier resellers.  We weren't given very much information on FlexiCapture 12, as is the nature of vendors who don't want folks like us blabbing about it before it's released.  We will be downloading a pre-release version very soon and inspecting it for changes and new features including those we anticipate in FlexiCapture for Invoices.  If you have any specific questions, please run them by us at This email address is being protected from spambots. You need JavaScript enabled to view it.  Once it's released, we'll be blabbing all about it.


Consider ABBYY Flexicapture for Invoices to reduce AP costs

  • Increase processing speed
  • Reduce costs by decreasing manual input
  • Enable mobile capture
  • Leverage early payment discounts and avoid late payment penalties
  • Improve access and control with digital document management

You'll find details on FlexiCapture for Invoices here.


The Institute of Finance and Management

This site is a great place to learn about recommended accounting practices for companies.  They hold conferences around the country every year that you can attend.  Two webinars are available this month.  You can register for them at 

Here are a few points extrapolated from their research and practice:

  • Companies reduce invoice handling costs by 53% on average by going digital.
  • 70% of invoice processing costs are related to document handling and manual data entry.
  • A 2% early payment discount is the equivalent of a 36% reduction in annual interest rate.


Connecting DocuShare's Email Agent and Subscription Notifications to Office365

Russell has looked into this for one of our customers.  It turns out that setting the SMTP sending function via Office365 is more complex than expected.  I can have DocuShare successfully send emails that are from "This email address is being protected from spambots. You need JavaScript enabled to view it." because that is the user which the SMTP server on DocuShare's Windows machine presents to Office365 when sending.  Normally, DocuShare sends email using the DocuShare user's email address as the "from" address.  These addresses are stored in the individual DocuShare user objects and presently look like "This email address is being protected from spambots. You need JavaScript enabled to view it.", "This email address is being protected from spambots. You need JavaScript enabled to view it.", "This email address is being protected from spambots. You need JavaScript enabled to view it.", and so forth.  Office365 rejects DocuShare's attempts to send email as those addresses with the error "SMTP error 550; Client does not have permissions to send as this sender".

There appear to be two solutions to this failing to send: either change all of the subscriptions to send as "This email address is being protected from spambots. You need JavaScript enabled to view it.", as found in the properties when you used the advanced options to set up a notification for a collection, document, or other object ...

Create a New Notification - Show Advanced Options
Sender: Admin

Setting the sender to the admin will present Office365 with the admin email address that it will honor.  There is no global setting for this.

As an alternative, you can change the Office365 interface for DocuShare to use "Office365 SMTP relay connector".  The former is problematic, as new subscriptions are, by default, setup to appear to be coming from the user who sets them up.  The latter has its own can of worms in regard to security.

I have found some instructions for setting up the "Office365 SMTP relay" connector:

Please look over those instructions and then consider how to proceed.

After running a test you may find you're still getting the "... Client does not have permissions to send as this sender" error message.  Those three email addresses I provided are just examples; the root of the problem is that DocuShare will try to send email with the "from" address being the owning user. As presently configured, Office365 does not see the DocuShare server as authorized as sending email from (essentially) any "" email address.  The article I'd linked seemed to show how to configure Office365 to grant that right to a particular server (like DocuShare); the wrinkle is that (according to that article) the server is identified by IP address.  If you are using a network address translation (NAT) layer, as I'd suspect you are, then a great many (or all) of your computers are sharing that IP address, which opens up a host of bad security problems.

You and your Office365 support person should have a telephone conference to talk about this.  Be prepared to compromise.


DocuShare bundled configurations on sale through December 16

If these offerings aren't suitable for you, call and we'll determine what would work best for your organization.  You can start small and scale up as you need.

New Panasonic KV-S8100 Series scanners

Either the KV-S8127 or the KV-S8147 purchased between December 1, 2016 through December 31, 2016 will include a FREE 6 month to 2 year onsite warranty upgrade.  One of the things I like about Panasonic scanners is their multi-color dropout capability.  Most scanners use RGB drop-out and are limited to red, green, and blue yet tend to work with yellow and orange and other blends fairly well.  Panasonic allows you to specify a specific color for more reliable drop-out.  Drop-out capability is good for eliminating background colors on forms for boxes and text that shouldn't interfere with data capture, but it's also useful for eliminating marks from highlighters that people often use that otherwise scan as blotchy dark areas.

Wouldn't you love to have a scanner this fast?  You'd be willing to share it with others, wouldn't you?

KV-8100 Series Scanner

Call us or sign up for the personal scanner drawing in the middle of our homepage:

As always, we have a great price on our scanners. See them at our online store for models suitable for your needs.

If you're looking for a new scanner, be sure to shop with us for really good prices and the best side-by-side comparison page anywhere.  You'll find this and our unique application enablers for DocuShare and ABBYY products on our CriteriaFirstWare site.

If this is a good source of information, then forward our newsletter or links to others that could benefit.  We'd like to add them to our list, so write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. and ask to be added and tell us what you'd like to know more about.