Key information for both users and decision
Xerox DocuShare and ABBYY recognition products.
Compare DAVupDoc to Xerox' CIM Tool
We've had a chance to look over the documentation on
Xerox' CIM Tool and have compared it to our DAVupDoc
product and documented our findings in a spreadsheet.
You're welcome to request a PDF rendition of our
comparison. A couple of the highlights are:
DAVupDoc is $1495 and works in any DocuShare 6.X
environment where a Windows server or PC can run the
CIM Tool costs $4000 and requires the
$2000 QuickSearch option.
DAVupDoc requires less
setup and can run with a scheduler for off-peak
CIM Tool requires more setup time,
more maintenance, and provides no scheduler.
Each has its
benefits. DAVupDoc certainly has the cost advantage.
Would you like to see our comparison?
Yes, I would.
DocuShare eForms Module
Allows you to create electronic forms and submit them
directly to DocuShare.
The new licensing model in
DocuShare 6.6.1 includes 20 Guest CALs (if you don't
already have them), licenses for all DocuShare users
(not just five), the ability to capture and export
the submitter's identity, and the basic bundled price
is now $13,000 rather than $25,000. The caveat is you
must pay separately for the LiquidOffice Process
Studio, a $12,000 option. If you're having another
(perhaps us) create your workflows for you then you
don't need to purchase that option, but it would make
workflow changes quicker and easier for you to have
it on-site. Xerox doesn't support the Process Studio
as their intended use for eForms is for you to fill
them out and submit them for filing in DocuShare
where they are flattened into PDFs with searchable
metadata and no longer retain their dynamic eForms
versatility. From there, you can use content rules
and document routing and other features to process
them. We've found there is a great deal of
versatility in using eForms with the Process studio
to route them from user to user or to groups and
utilize their dynamic properties for restricted
sections, digitial signatures, loops, branching,
escalation processes, and other functions before
committing them to DocuShare as PDFs. If you're
interested, we'd like to give you an overview. The
cost for DocuShare's eForms capability is very
competitive and can assist you in empowering your
user base and reducing paper handling.
To view a 5 minute online demo later, visit
Keep in mind that the LiquidOffice Process Studio and
workflows are not even referred to in this video.
New fast Canon DR-M160 scanner in Desktop
This is a new price/performance breakthrough for
desktop scanners. It holds up to 60 pages varying
from 7 - 68 lb. bond at and scans at speeds up to 60
ppm simplex or 120 ppm duplex regardless of whether
you're imaging as black & white, grayscale, or color.
It provides instant warm-ups by virtue of its LED
light source and has drivers for ISIS and TWAIN for
Windows XP, Vista, and 7. It's compact and has a nice
software bundle including Canon CaptureOnTouch (sets
up scanning options on the scanner), CapturePerfect
(scan, view, modify, and save images), Nuance eCopy
PDF Pro Office (alternative to Adobe Acrobat), and
Kofax VRS (image optimization). It lists for $1295,
but come and see our price and read the brochure at
LifeCycle Manager and DocuShare Archiving
While LifeCycle Manager reports list documents which
meet your policy criteria, the reports don't provide
hyperlinks, paths, parents, or handles to the objects
it lists. So, if you're searching for old content to
be deleted, you'll have to search for the documents
one at a time and then delete them. True, but there's
more to this. In setting up a policy you determine
when the results of the findings will be emailed to
you and others. If a particular collection and
everything within it has an owner, they can be the
recipient of the email notice. This notice includes
links to documents and a trashcan icon so that you
can just delete them from within your email note.
Still, you have to delete all your documents one at a
time. That can get pretty tedious if there are
hundreds of documents.
So, here's a good question.
Can you run the Lifecycle Manager on the DocuShare
Archive Server? The answer is, "No". So,
why choose one over the other? The questions
you want to ask yourself are:
Q: Do I need to
retain a lot of information for a long period of
time? If yes ...
Q: Do I want to manage one very
large repository that's critical to production and
must have very high uptime in spite of the time
factor which impacts maintenance issues? If so, go
with Lifecycle Manager.
Q: Would I rather keep my
production repository small and easy to update,
administer, and maintain with a large archive server
housing all the aged content that's accessed much
more lightly? A key consideration is the time
it takes to index your documents; you want a
relatively small primary server that can be indexed
overnight or over the weekend. It's less
critical that your archive server requires more time
to index. If this fits your criteria, install a
DocuShare Archive Server and use our DocuShare
Archive Assistant. You can also use Content
Rules to set expiration and deletion dates unique to
particular collections. Multiple Content Rules
can set different document and object types uniquely.
We can help you
decide which approach best suits your needs and help
you delete expired content from your DocuShare Archive Server.
can watch an online demonstration of the Lifecycle
How to Request Help
I think it was Robin Williams that pondered why
psychic hotlines weren't calling us when we need
help. Everyone in IT has seen requests for help where
the user having a problem didn't bother to describe
the problem or only gave a shallow shadow of a clue.
Vendors and VARs see this, too. Users often view
error messages as stop signs, they don't really even
read the word "stop", but they know to stop
nevertheless. Error messages generally (not always)
contain useful information to convey to those who
support you. Be sure to report your issues up the
chain of support by describing the application(s) and
their versions you were using, what you were doing
with them at the time of the problem, attach the
error message by either typing it in the report or
creating a screen capture and attaching it, and
information about your PC, tablet, server, or
whatever if the support staff has no way of knowing
your configuration (hardware and software) for
certain. If they use an online submittal form, be
sure to include this information. Indicate how soon
you need your problem resolved so they can prioritize
Here's a tip for IT staff - I've found ABBYY
Recognition Server very useful in converting screen
captures into documentable verbiage for case files.
Setup a workflow where you can email and/or drop into
a shared folder an image of the error message and
convert it to plain text. Within a few seconds, your
typing will be 99% done - just check for accuracy
against the image file.
We've fixed a bug that in rare occasions converts
numbers to dates. No one ever reported this, but we
saw it while developing an application for another.
DocuShare Archive Assistant update
Fixed bug for selection of a single collection with
no subcollections resulting in no tree generated to
work with. This is referred to as selecting a leaf
rather than a branch. The background process would
hang without notice, so now we explain the problem in
a message box and exit politely. To process a single
collection, you must also select a parent collection.
You can deselect all the other collections on the
same level if they are also checked. Familiarize
yourself with the controls for including or excluding
checking of subcollections.